Patient and Donor Management


Store detailed patient and donor information within the Achiever system. Associate samples with a single donor or multiple donors and ensure the appropriate informed consent is captured.

Standard Customer Relationship Management (CRM) functionality available within the Achiever solution provides authorised users with the ability to send communications such as emails and letters, where appropriate, to the relevant patients whilst adhering to strict data protection rules.

Data Security

Inbuilt encryption & permission-based access to identifiable

Sample Quality

Capture extensive profiling information for increased biobank

Data Quality

Tools & rules enforce data quality


Patient Profiling/Donor Profiling

Capture detailed profile information against each patient/donor including personal information (such as date of birth and address), institution and hospital reference numbers, preferences and habits (such as sporting activity levels, smoking and alcohol intake, exposure to sun) and diagnosis, treatment and adverse effects information.

Managing Patient/Donor Confidentiality

Sophisticated data encryption rules within the Achiever solution ensure patient confidentiality is protected by anonymising patient identifiable data for unauthorised users. With data encrypted at source only those users with the appropriate permissions can access sensitive information including informed consent forms stored within the database.

Audit Management

Changes to core patient/donor information are audited for future reference including amendments to identifiable data (such as Date of Birth, Gender) and informed consent records.  Audit records include details of the field updated, the value before the change and after the change was made, who made the change and the date and time of the change.


“The NUHT biobank team then went through a full HTA audit within three days of go-live and received a glowing HTA assessment.

The quality of the donor, consent, storage and tissue viability data massively increases the value of the tissues to researchers.”